Debugging Error Message

BlueMolly2006 · Post by **BlueMolly2006** » Mon Jul 09, 2007 6:09 pm

I just wanted to tell you that I keep getting this error message:

Couldn't obtain category list.

DEBUG MODE

SQL Error : 1030 Got error 12 from storage engine

SELECT c.cat_id, c.cat_title, c.cat_order FROM phpbb_categories c, phpbb_forums f WHERE f.cat_id = c.cat_id GROUP BY c.cat_id, c.cat_title, c.cat_order ORDER BY c.cat_order

Line : 329
File : functions.php

I just wanted to let you know about it.

Post by **Roemello** » Tue Jul 10, 2007 1:05 am

When viewing what? I've gotten an error once in the cp, but it was a temp glitch that fixed itself on a refresh... sometimes it hiccups like that, though still curious what was being viewed...

BlueMolly2006 · Post by **BlueMolly2006** » Tue Jul 10, 2007 1:13 am

It was in the View New Posts section.

Post by **Nakor** » Tue Jul 10, 2007 11:13 am

I also got a debug error message like that. I got it after signing in with my ID & pass. I backed and tried again, same error. So I backed twice and clicked Login again, and I was already logged in.

BlueMolly2006 · Post by **BlueMolly2006** » Tue Jul 10, 2007 1:45 pm

I just tried getting into here and kept getting that debugging message that I posted. Also, I noticed the forums seem to be loading slower than usual. It's not my connection because the other sites I go to load fast for dialup.

Post by **Roemello** » Tue Jul 10, 2007 4:44 pm

It's a server issue... memory error. It was rendering the board completely dead for a while just now, but seems to be back after an optimization... see how that does...

BlueMolly2006 · Post by **BlueMolly2006** » Tue Jul 10, 2007 5:03 pm

Thanks, Roem.

It seems to be working better now.

Post by **Nakor** » Fri Jul 13, 2007 11:39 am

Just started getting them again as a heads up. I got this one right off the main forum page when I first tried to go onto this site:

General Error

Could not obtain user/online information

DEBUG MODE

SQL Error : 1030 Got error 12 from storage engine

SELECT u.username, u.user_id, u.user_allow_viewonline, u.user_level, s.session_logged_in, s.session_ip FROM phpbb_users u, phpbb_sessions s WHERE u.user_id = s.session_user_id AND s.session_time >= 1184332115 ORDER BY u.username ASC, s.session_ip ASC

Line : 207
File : page_header.php

I also got one while trying to post, and then while trying to view my post. Notably the post went through, I just also got the error at the same time.

Diofan · Post by **Diofan** » Fri Jul 13, 2007 12:01 pm

Been getting them here as well!

General Error

Could not obtain user/online information

DEBUG MODE

SQL Error : 1030 Got error 12 from storage engine

SELECT u.username, u.user_id, u.user_allow_viewonline, u.user_level, s.session_logged_in, s.session_ip FROM phpbb_users u, phpbb_sessions s WHERE u.user_id = s.session_user_id AND s.session_time >= 1184335283 ORDER BY u.username ASC, s.session_ip ASC

Line : 207
File : page_header.php

Post by **Roemello** » Fri Jul 13, 2007 2:51 pm

Seems to be up and running again. This a server side issue that the hosts need to fix... I sent a support ticket in this afternoon and now it's working again, so maybe it's been taken care

I'll check my ops for any replies tonight...

Post by **Nakor** » Fri Jul 13, 2007 10:51 pm

Just curious, is it best for us to keep posting these as they occur?

Post by **Roemello** » Sat Jul 14, 2007 12:46 am

Yes, absolutely

Anything like that where there's a database error, let me know

Most I can fix myself, but this one was a server side issue which I'm happy to report was resolved today

I got a very nice and apologetic response from the hosts for the inconvenience and all is working fine now

But if it's happening when I'm not around or aware, definitely good to know so I can get it taken care of.